Shipping Policy
Shipping Policy – John & Mary Dublin
At John & Mary Dublin, we are committed to delivering your order as quickly and efficiently as possible.
1. Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday).
Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Time
As we operate using a dropshipping model, products are shipped directly from our suppliers.
Estimated delivery times:
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Ireland: 5–12 business days
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Europe: 5–12 business days
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International: 7–15 business days
Please note that delivery times may vary depending on your location and external factors.
3. Shipping Costs
We offer free shipping on all orders unless stated otherwise.
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.
5. Delays
While we do our best to ensure timely delivery, delays may occur due to:
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High demand periods
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Customs processing
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Carrier delays
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Weather or unforeseen circumstances
John & Mary Dublin is not responsible for delays caused by external shipping carriers.
6. Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Lost or Stolen Packages
If your package is marked as delivered but not received:
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Please check with neighbors or your local delivery service
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Contact us for assistance
We are not liable for lost or stolen packages after delivery confirmation, but we will do our best to help resolve the issue.
8. Contact Information
If you have any questions about your order or shipping, please contact us:
Email: info@johnmarydublin.com
Thank you for choosing John & Mary Dublin.